Privacy Policy

At KokoonX ApS, we take the protection of your personal information seriously. This privacy policy explains how we collect, use, and protect your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Danish law.

1. Collection of information

We only collect information that is necessary to provide our products and services. This may include:

  • Name, address and contact information (phone number, email)
  • Payment information in connection with purchases
  • Delivery information and purchase data
  • Cookies and usage data from our website

2. Use of information

Your information is used for the following purposes:

  • Processing and delivery of orders
  • Invoicing and accounting
  • Improving our website and customer experience
  • Sending newsletters (only with consent)

3. Data storage and protection

We store your personal data securely and only for as long as is necessary for the purposes for which it was collected. All data is protected by technical and organizational security measures against unauthorized access, modification or deletion.

4. Sharing of information

We only share your information with trusted third parties that are necessary to provide our services — such as shipping companies and payment providers. These parties are bound by confidentiality and comply with GDPR regulations.

5. Your rights

You have the right to:

  • Gain insight into the information we have registered about you
  • Request correction or deletion of information
  • Withdraw your consent to newsletters
  • File a complaint with the Danish Data Protection Agency if you believe your information is being handled incorrectly.

6. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can delete or block cookies at any time via your browser settings.

7. Changes to this policy

We reserve the right to update this privacy policy when necessary. The latest version will always be available on our website.

8. Contact us

If you have any questions regarding this privacy policy or your data, you are always welcome to contact us:

📧 info@kokoonx.com
📞 71716364
🏢 KokoonX ApS, Rådhusstræde 15, 1466 Inner City, Denmark